Overview

1.1 Purpose of This Policy
11media Marketing (“11media”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, use our services, book consultations, or interact with our platforms (collectively, the “Services”).
11media operates as a sports marketing and athlete development agency providing services including athlete branding, presentation development, content creation, consultation services, exposure strategy support, and related sports marketing solutions.
By using our website or Services, you acknowledge and agree to the practices described in this Policy.

1.2 Policy Updates
We may update this Privacy Policy periodically to reflect legal, operational, or service-related changes. Updated versions will be published on our website with the revised date. We encourage users to review this Policy regularly.

1.3 Data Controller
11media acts as the data controller responsible for determining how and why personal data is processed through our Services.

2. Information We Collect

2.1 Information You Provide Directly
We collect personal data that you voluntarily provide when:
* Booking consultations
* Submitting athlete profiles or CVs
* Uploading highlight videos or performance content
* Filling out inquiry or intake forms
* Registering for newsletters or marketing communications
* Communicating with our team

This information may include:
* Full name
* Email address
* Phone number
* Nationality or location
* Sport, position, club, or academy affiliation
* Career background and performance history
* Social media links
* Video or media content submissions
* Career goals and personal development information
Providing certain information may be necessary for us to deliver our Services.

2.2 Information Collected Automatically
When you use our website, we may automatically collect technical and usage information such as:
* IP address
* Browser type and device information
* Pages visited and time spent on the website
* Referral sources and interaction data
We use cookies and similar technologies to improve website performance, analyze user behavior, and enhance user experience.

2.3 Athlete and Media Content
When you submit performance footage, CVs, images, or related materials, you confirm that you have the legal right to share this content. Such materials may be reviewed and processed for analysis, consultation, marketing support, or service delivery purposes.

3. How We Use Personal Data
We process personal data to:
* Provide athlete development and marketing services
* Conduct performance and presentation evaluations
* Deliver consultations and strategic recommendations
* Communicate with users regarding services or inquiries
* Improve and personalize our Services
* Provide marketing communications where consent is given
* Maintain website security and prevent misuse
* Fulfill legal and regulatory obligations

4. Legal Basis for Processing
We process personal data only when legally permitted, including:
* Performance of service agreements
* Legitimate business interests
* User consent (particularly for marketing communications)
* Compliance with legal obligations

5. Sharing and Disclosure of Data
We may share personal data with:
* Authorized 11media staff or consultants
* Technology providers, hosting services, or software platforms
* Marketing or media production partners assisting in service delivery
* Professional advisors such as legal or financial consultants
* Regulatory or law enforcement authorities when legally required
We do not sell personal data to third parties.

6. International Data Transfers
As a sports marketing agency working with international clients and partners, personal data may be transferred or processed outside your country of residence. We take appropriate measures to ensure data is handled securely and in compliance with applicable data protection laws.

7. Data Retention
We retain personal data only for as long as necessary to:
* Deliver requested Services
* Maintain professional records
* Meet legal or regulatory obligations
* Resolve disputes or enforce agreements
Consultation records and athlete profile data may be retained for ongoing service improvement or future collaboration unless deletion is requested.

8. Data Security
We implement reasonable technical and organizational safeguards designed to protect personal data against unauthorized access, disclosure, or misuse. While we take data protection seriously, no internet-based system can guarantee absolute security.

9. Your Rights
Depending on applicable laws, users may have the right to:
* Access personal data we hold about you
* Request correction of inaccurate information
* Request deletion of personal data
* Restrict or object to data processing
* Withdraw consent for marketing communications
* Request data portability where applicable
Requests may be submitted through our contact information listed below.

10. Marketing Communications
If you opt into marketing communications, we may send updates about services, opportunities, or industry insights. You may unsubscribe at any time using provided links or by contacting us directly.

11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve Services. Users may manage cookie preferences through browser settings. Disabling cookies may affect certain website features.

12. Third-Party Links and Platforms
Our website or Services may contain links to third-party platforms including social media, video hosting services, or external tools. We are not responsible for the privacy practices or policies of these third parties. Users should review external privacy policies independently.

13. Minors
Our Services may be used by youth athletes. Where applicable, personal data relating to minors should be submitted with parental or guardian awareness and consent. We encourage guardians to supervise online activity involving minors.

14. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or personal data handling, you may contact 11media Marketing at contact@11mediamarketing.com