Welcome to 11media Marketing (“11media”, “we”, “us”, or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of our website, digital tools, athlete scoring system, consultation services, branding advisory services, and any related offerings (collectively, the “Services”).
By accessing our website or engaging with any of our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately discontinue use of our Services.

1. Definitions
For the purposes of these Terms, “11media Marketing” refers to 11media Marketing, a sports marketing and athlete positioning consultancy operating in the United Arab Emirates.
“User”, “you”, or “your” refers to any individual accessing the website, submitting information, booking consultations, or using our Services.
“Client” refers to any athlete, representative, club, academy, or organization that formally engages 11media for paid services.
“Services” include athlete CV and profile scoring, online presence audits, branding and positioning strategy, same-session fixes, consultation calls, digital profile optimization, and ongoing advisory or retainer services.
“Content” refers to all materials displayed on our website including text, graphics, scoring frameworks, reports, branding concepts, templates, videos, and proprietary methodologies.

2. Acceptance of Terms
By submitting your CV, social media links, personal data, or booking a consultation, you acknowledge and agree to these Terms.
We reserve the right to update or modify these Terms at any time. Continued use of our Services constitutes acceptance of any updated version.

3. Nature of Services
11media Marketing provides professional advisory and presentation-based services designed to improve how athletes position themselves digitally and professionally.
We do not guarantee trials, contracts, sponsorships, or selection outcomes. We do not act as licensed agents unless separately contracted. We do not guarantee measurable performance metrics such as followers, engagement, or offers.
Our Services focus strictly on improving presentation, clarity, positioning, credibility, and strategic visibility. All decisions made by clubs, scouts, agents, or third parties remain outside our control.

4. Athlete Scoring System
Our scoring system, including any numeric score, is an internal evaluation framework developed by 11media Marketing.
Scores are professional assessments based on our internal methodology. They do not represent official scouting ratings and do not guarantee or predict career outcomes.
By submitting your materials, you agree that the evaluation is advisory in nature and that the score will not be used for legal claims or misrepresentation.

5. Client Responsibilities
You agree that all information, CV details, statistics, and materials submitted are accurate and truthful. You confirm that you own or have permission to use all submitted media including photos and videos. You also confirm that you are legally permitted to enter into this agreement.
11media is not responsible for false, misleading, or copyrighted content submitted by you.

6. Intellectual Property
All materials, frameworks, scoring methodologies, templates, strategies, branding structures, and written analysis created by 11media remain our intellectual property unless explicitly agreed otherwise in writing.
Clients may use delivered materials strictly for their personal professional development. You may not reproduce our methodology, resell or redistribute our scoring framework, or copy or replicate our website structure or content.
We reserve the right to showcase anonymized case studies or general improvements for marketing purposes unless otherwise agreed.

7. Fees and Payments
All service fees are communicated prior to engagement.
Payments must be completed before service delivery unless otherwise agreed. Fees are non-refundable once analysis or consultation has begun. Payments are processed via secure third-party payment providers.
Failure to complete payment may result in suspension of Services.

8. Consultations
Consultation calls are advisory sessions based on the information you provide.
We reserve the right to reschedule consultations, decline bookings at our discretion, or terminate a session if inappropriate conduct occurs.
Consultation recordings, if applicable, remain property of 11media unless agreed otherwise.

9. Limitation of Liability
To the fullest extent permitted under UAE law, 11media Marketing shall not be liable for career decisions made by the User, loss of opportunities, missed trials or contracts, or indirect or consequential damages.
Our total liability, if any, shall not exceed the amount paid for the specific Service.

10. Confidentiality
We treat submitted CVs, personal data, and strategic discussions as confidential.
However, we are not liable for breaches caused by third-party platforms or for materials shared publicly by the User. Clients agree not to disclose proprietary strategies or internal frameworks.

11. Data Protection
We process personal data in accordance with applicable UAE data protection laws.
By using our Services, you consent to the collection of submitted CVs and social media links, processing for evaluation and advisory purposes, and communication related to your inquiry or engagement.
For full details, please refer to our Privacy Policy.

12. Prohibited Use
You agree not to misrepresent our Services, claim agency representation if none exists, use our scoring for deceptive marketing, or reverse engineer or copy our framework.
Violation may result in termination of Services.

13. Termination
We may suspend or terminate Services if you breach these Terms, engage in abusive behavior, or provide fraudulent information.
Termination does not remove payment obligations for completed work.

14. Force Majeure
We are not liable for delays or failure due to events beyond our control including technical failures, government restrictions, platform outages, or force majeure events

15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

16. General Provisions
If any provision of these Terms is deemed invalid, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between you and 11media Marketing regarding the Services.

Contact
11media Marketing
United Arab Emirates
Email: contact@11mediamarketing.com
Website: www.11mediamarketing.com